One of the most frustrating things about Jetstar is that they don't have a telephone number to lodge complaints. If you have a complaint you are expected to lodge it in writing so you should definitely do that. You will find that it will take at least a month to receive a reply. If you need to speak to Jetstar Complaints you can ring any of the following numbers: (03)8628-3471/(03)8628-3400 or 8628-3498. My complaint was about their fees which I regarded as excessive. For instance, if you need to change your Flight Itinerary, Jetstar... read full review »