In July, I went to Suntrust and cancelled my checking account. The lady helping me, and myself, researched my account to see what outstanding checks and debits had cleared so as to leave enough in the account to avoid NSFs. She gave me my cash and documented that I wished to close my account and the balance was at -0-. I went on my merry way with the belief that the account was closed and I was finished with Suntrust. A month later I recieved a card in the mail stating that I owe Suntrust $115.00. I called the customer service department... read full review »