I am a 20+ year customer of Chase. I've never had a late payment and rarely, if ever, incur finance charges. I know, that my not make me their ideal customer but I do charge at least 10k to their accounts so they still make some money on me. I recently made an on-line payment well before the due date but for some reason it did not register. I noticed when on their site to pay on another account that I have with them. It was 2 days after the due date. I called to have the situation investigated. I was not listened to and simply told the... read full review »