This is the second problem i have had with the manager at the mall store, JC pennys in louisville, mens department. The first incident happened right after christmas when i was returning 2 pair of jeans. I returned the jeans without a receipt and was credited the sales amount which was fair. After walking around the mall i found the receipt and returned to the clothing department to get the transaction reversed. I picked up 2 pair of jeans and wanted an even exchange. They were busy, my 2 sons, 16 and 20 were with me and i approached the... read full review »