So the world is going digital. Fine. I fully embrace this. I have been a Tivo customer, devotee and advocate since their service was introduced to me (3-4 yrs ago +/-) and before they had any competition (DVR). I called to disconnect one of my two Tivo accounts earlier in the year, as the box was malfunctioning (a Tivo box). I was convinced by a zealous customer service agent to maintain the 2nd acct as they would send me a "deeply reduced price" replacement box that had added capability (tape two shows at... read full review »