I purchased Access America ticket insurance via CheapTickets (which is itself a brand name for Orbitz). My flight was from California to Europe, and I was stopping in North Carolina to visit my mother on the way home. While I was in Europe, my 91 year old mother was hospitalized for an obstructed bowel. I discovered her hospitalization two days before my scheduled departure for North Carolina, while I was in a remote part of Wales. I rescheduled my trip for the next day. Access America first told me they would not help with... read full review »