I order something online over a month ago and I still have not receive the item (the website says seven to ten business days). I have done what I feel like is more then I should have to do to get my order (five hours on the phone with customer service without actually getting through, using the option to leave a message not one but twice...never heard from anyone, gone to the store six times...no help, and sent two emails with no response). So since I was unable to get through to the company the way that they have set up, I decided to... read full review »