We checked into the hotel on Friday 14th August 2009. The room we were given was a disgusting excuse for a standard room, which was not only tiny, but also not very clean. When we asked for an upgrade, we were told that it would be impossible as there were no available rooms and the manageress was unavailable until the next day. We were told that a request would be left in the system for an upgrade and if anything became available, we would be informed. Needless to say, we were not. On Monday 17th August 2009, I received a phone call from... read full review »