Customer service is horrible. Their representatives are lazy and incompetent. If you have a complaint you get no where. My advice don't call around lunch time because they are so worried about what they are going to have for lunch. One rep forgot she took me off the mute button and started talking about strawberry shortcake. The next thing I know I was disconnected. Tried to call back was put on hold, disconnected, given numbers to call the Dept myself instead of being transferred, and was told someone would call me back. When someone did... read full review »