Late December 2008, I order flowers and balloons for my mom's birthday. The flowers arrived on target date however the balloons were not there. Well, what's a birthday without balloons ? I complained directly with world-florists website customer services and the only response I got was:"We will check what happened with the three ballons. Thanks "... Never heard from them since. No refund and no balloons. I am very disappointed with the service and response of the customer care department. There is no phone number to... read full review »