I rent from Hertz every week, gold customer, you would expect they WOULD CARE!! Returning the car at Hertz Philadelphia airport I left my blackberry in the car, discovered this within 30 minutes and called right away to ask them to pick it up and return it. To cut a long story short, in 48 hours I left about 15 messages on their customer service desk, asking for someone to look for the device and call me back. I then discovered that my phone was fraudulently used which means one of two things: it was stolen by their employee, or they cleaned... read full review »