Recently relocated technical support to Phillapines; workforce out there appear clueless! You will be place in a queue for half an hour (making them a tidy sum in call fees!) and will then be told that the operator has escalated the issue (because they themselves have no idea how to resolve anything) and it will take up to 48 hours to be sorted!! God help you if you go the email enquiry route - you will receive an email to confirm receipt of your enquiry within seconds. Hours later they will email you claiming you havent told them your... read full review »