Hey! I have not been using your product "AT ALL" and I was also unaware that I had given or signed up for the service (REAL PLAYER SUPERPA 866-420-5832). I really do not understand why are you charging me an amount of US$4.94 from my MasterCard without my authorize for the past three month (16 Jun 2009, 16 Jul 2009 and 16 Aug 2009). Please cancel the service and refund me the total amount of US$14.82 (US$4.94 x3) with immediate effect before any LEGAL ACTION taken. Hope to hear from you soon. My email address is [email protected] steve goh read full review »