A rep said she would put "a hold" on my checking account because of fraudulent activity, but she never did. The main fraud department called me 10 days later to say my account was still fully accessible, and that nothing had been done by the branch I spent 2 hours in. The branch then closed my account without my knowledge so I bounced 20 checks included mortgage, credit cards, etc. When I called the bank to have them help resolve the problem and take care of all the returned check fees and late payment penalties, the manager said she... read full review »