I ordered a pattern to be sent via email. When I tried to access it, I was told that there was a problem with my spam filter (I had just successfully downloaded a different pattern with the same company), and I should email proof of payment to a supplied address. This I did, three times, and wrote to several other addresses. I have not received the courtesy of a reply. It is not a matter of money, or even the download problem, but it is frustrating to send out many requests and not make contact with anyone. I even filled out a... read full review »