A & E (affiliated with Sears) is the worst company I have ever dealt with. My TV broke and I called my warranty company, who then put me in touch with A & E. I had to wait a week for my first appointment because they "only come to my area once a week" and they only "schedule between 8-5pm". I waited all day and at 4:30pm, I call to find out where the tech is. He is at an appt. and has two more before me. I was asked if he could come late and I agreed. At 9pm, I got a call saying he was not coming (duh, I figured that... read full review »