"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Mark in PA)

Buy.com
William Sutherland August 28, 2009
BUY.COM HAS NO WAY TO CALL THEIR CUSTOMER SERVICE DIRECTLY TO SETTLE PROBLEMS. I tried to buy something at buy.com. I used my paypal account but they would not ship to my summer home because I did not have a credit card with that adress on it. So I ordered with my credit card. When I did not get my shipment, I went back to buy.com and discovered that it had not shipped, they needed confirmation. In order to discuss this with customer service, I had to click a link to my home phone number, but I wasn't there. I sent 4 emails asking... read full review »
Filled under: Websites Location: United States

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