I recently had an opportunity to deal with one of the principals of www. tipthebox.com, regarding a purchase on my web site. Due to a clerical error, their package was delayed. There was a further misunderstanding on which address which would be used for delivery. The initial email I received about this problem basically stated I probably made no money because I ran my business from my basement. I will admit, my repsonse was not kind. However, I immediately refunded them for their purchase. After the refund, I... read full review »