i called the acaiberry number (866 949 0138) at about 7 pm arizona time and got an answering machine that directed me to call back during regular business hours (8-5 pm EST) or to use the online resource at www.myordersupport.com which i did. i had to get their help with my password, but then all i had to do was click on "cancel my account" and i was done. i even tried to get back in to the site to verify cancellation, and could not. my user name and password had been deleted. then today, i went to the bank and ordered a replacement... read full review »