I was travelling from Chicago, IL (ORD airport) to San jose, CA (SJC airport) on 12th August. My flight was let, so I made to calls; one to my daughter are Chicago another my husband at San Jose. I left two messages about flight delay. I used my visa card. They didn't indicate any charge amout after the call. When I got the visa bill, I was surprised to see they charge me total of $32.32. I called them at 1(800) 606 0594 to talk about it. First time customer service could not find the record. 2nd time I called, they are asking for credit... read full review »