"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Gregg)

Sheraton Lansing Hotel
Gregg August 29, 2009
We stayed at the Sheraton Hotel on June 25 & 26 for 2 nights. On the Saturday evening I went to the front desk to ask the clerk for some towels for the next morning he told me he was to busy, so I returned 10 minutes later with my dirty towels to get new towels he again told me he was to busy. As this went on for 4 times we finely called customer service and filed a complaint. Now the hotel has charged my CC an additional $ 111.35 for damages they say we did to our room, which we did not do... I have tried to talk to the manager Sandra... read full review »
Filled under: Travel Location: United States

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