I ordered a Fossil purse on December 26, 2008. I had a coupone for 15% off purses, excluding certain brands, which would be only 10% off. FOSSIL was NOT listed as one of the exclusions. I read the fine print very carefully. First, I was only given the 10%. I didn't complain. My theory is that if a company can't handle something that simple, a complaint will only be handled badly. I was right. After paying $20 to have it shipped to me via UPS, a package arrived on January 7, 2008. The Postal Service would have had to me... read full review »