In December 2008 I purchased a Gateway desktop for my grandson for Christmas from BestBuy. In April it stopped working. We could not get past a blank screen. I called BestBuy several times to find out if there was something we could try to get a home page back. They were NO help. Finally, in June around the 4th or 5th, I took the computer to the Geek Squad at BestBuy. I called them about 2 weeks later to find out the status but NO ONE ever answers the phone. So, I went to the store and they said they would follow up. Did they??? NO. I went... read full review »