I ordered the free trials and I didn't accept the package when the postman brought it to me because of the expensive customs cost. They received the package at the head office real quick. But the fact is they charged me for the product when I don't have it and I returned it to them. I try to communicate with hem by email at the adress they give for complains, but an automatic mail arrives and tells that they don't give support by email and call the toll free line in English or French. I called the Canadian french toll free line... read full review »