I had one of the worst experiences at this place, and I left shaking with anger and frustration. After the guy behind the counter forgot the coffee my friend and I ordered 20 minutes before, he apologized profusely and then kindly offered my friend and I a slice of carrot cake. Since we were already running late and still needed the coffee, we nibbled on the carrot cake while we waited for our order to be placed. That is when the owner, "MEAN Lady Jane" came by and said, "You know, usually, if you're going to eat it here... read full review »