Below is my email to this company 12/8 and the resolution they felt was acceptable. Please be warned!!! Please be advised I have spent over 45 minutes on the telephone trying to get my matter with your company resolved. The facts are as follows: * I placed an order on 11/13 for a 14 day FREE trial of your product, for which I paid the advertised price of $4.99. * I received the order on 11/25 - shipped in a brown box with NO paperwork. * I received my credit card statement today (12/8) and see where the authorized $4.99 wa... read full review »