MY CREDIT CARD COMPANY GAVE ME A PHONE # FOR PLANET DVD (616-675-2163). IT RINGS & RINGS---FINALLY GOES TO A V/M WHICH SAYS THEY ARE CLOSED & DO NOT ACCEPT MESSAGES. I SUBMITTED A COMPLAINT TO THE BETTER BUSINESS BUREAU, HERE'S THE MESSAGE I RCVD. This message is in regard to your complaint submitted on 9/2/2009 9:11:19 AM against Planetdvdstore.com. Your complaint was assigned ID 7973993. The Bureau has decided to close this complaint and note that the business did not respond to the complaint. This company i... read full review »

I ORDERED A TV SERIES "COLLECTION" FROM THIS WEBSITE. WHEN I FINALLY RCVD THE PRODUCT, I REALIZED THAT THEY WERE RECORDED FROM THE TV, NOT IN ANY KIND OF CHRONOLOGICAL ORDER, & MISSING ABOUT 1/2 OF THE EPISODES. THE DVD'S ARE HANDWRITTEN ON & THE QUALITY IS PISS POOR TO SAY THE LEAST. I HAVE SENT AN EMAIL EVERY DAY SINCE AUG 30TH, SOMEONE NAMED KATHY IS RESPONDING BACK EACH TIME. BUT I KEEP ASKING FOR THE RETURN ADDRESS TO SEND THEM BACK & SHE'S IGNORING THE QUESTION. SHE IS PUSHING TO DO A $60 PARTIAL REFUND IF I... read full review »