CHARGED OUR AMERICAN EXPRESS $149.99 FOR A MEMBERSHIP FEE - NO IDEA WHO THESE PEOPLE EVEN ARE AND NEVER AUTHORIZED THIS CHARGE. WHEN YOU CALL TO CANCEL THEY HASSLE YOU, TELL YOU THEY CAN'T FIND YOUR MEMBER NUMBER, TRANSFER YOU TO DIFFERENT PEOPLE BUT IF YOU CONTINUE TO SAY YOU NEED TO CANCEL AND THEY NEED TO FIGURE OUT ON THERE END WHATEVER NEEDS TO BE DONE YOU WILL BE ABLE TO CANCEL. THEY REFUND YOU THE PRORATED PORTION OF YOUR UNUSED MEMBERSHIP (THAT YOU DIDN'T WANT IN THE 1ST PLACE) MY CREDIT IS SUPPOSED TO SHOW UP ON MY STATEMENT IN 1 OR 2 BILLING CYCLES...WE SHALL SEE. read full review »