I went into one of Banana Republic's many Outlet Stores, hoping to find some great clothes at a great price. I found a cute cardigan that could be work for work or play. After the discount is was $16 plus tax, so I was happy to have found what I thought was quality at a great price. After one gentle cycle wash, the cardigan had a hole in the back right next to the tag. I called customer service told me to bring it to the store where I bought it. The apparently unintrested sales girl at the store put me on hold for 5 min. So I hung up... read full review »