"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Unhappywithhughesnet.com)

HughesNet.com
Doug Vanderbilt September 4, 2009
Bottom line...HughesNet.com INCORRECTLY debited my checking account for $334.34 for an early termination fee. They immediately found the problem and "fixed it", they said. Well, fixing it means they will refund my money in 30 days! I spent a half hour with a Hughes billing support agent (in the philippines). He said their standard operating procedure was to refund their mistakes in 30 days. After he put me on hold for a while and visiting with other support folks in his organization they were able to shorten it to 7 days. But that... read full review »
Filled under: Services Location: United States

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