I never knew I was ordering this software when I downloaded Firefox. When a charge for $81.58 appeared on my credit card bill we questioned the charge. Then a charge for $9.88 appeared and we disputed that too. Because they had gotten my information (from the Firefox download, I assume) the bank took back the provisional credit. The bank called the 800-978-7657 customer service number for HelpMeDownload.com and the supervisor Murphy actually told the bank that because we went through the dispute system it locked down their system and therefore... read full review »