I bought a laptop battery from the online version of this store on April 21st 2009 because it was a good deal. I paid for and received the battery along with a receipt, nothing else. The battery started to fail in mid to late July. Here was MY mistake. I did not immediately contact the store about the battery failure. I have a litany of excuses; vacation, business trip, ignorance etc. but all along i thought. "This store is an actual brick & mortar store, they'll treat me right" Wrong! Wrong! Wrong! a 'Jake'... read full review »