I ORDERED A CUSTOMIZED NEW HP dvt5 PAVILLION NOTE BOOK FOR GRADUATE SCHOOL USE. HOWEVER, THIS WAS TO BE THE FIRST PRODUCT TO ORDER FROM HP. I VERY EXCITED TO USE HP PRODUCT FOR THE FIRST TIME. AFTER TWO WEEKS, I HAD THE PLEASURE OF OPENING MY NEW HP PRODUCT HOPING TO HAVE A LASTING ADDICTION TO HP PRODUCTS. THIS EUPHORIA WAS TO A NIGHTMARE, WITHIN A TWO MONTHS THE KEY BOARD, DVD DRIVE STARTED GIVING ME HEADACES. I HAD TO SEND BACK THE PRODUCT IN JANUARY FOR REPAIRS. THE CUSTOMER SERVICE TEAM EXPRESSED HOPE THAT THE ISSUE WILL BE RESOLVED... read full review »