I am still in utter disbelief as to the absolute nightmare I went through last night to pick up furniture from Bob’s store in Worcester Friday 8/14/09. Being well aware that pick from their warehouse is up to 8:00pm, I was running tight on time to get there and I made what turns out to be a mistake by calling the Worcester store at 7:20 to ask that if I arrived there before 8:00pm would I still be able to pick up my $1400 order. I was transferred to the warehouse and spoke with the warehouse captain and explained that I was on my... read full review »