I purchased a brand new laptop from best buy on 8/5/09. Purchased Kaspersky internet security 2009 per the advisement of the clerk. On 8/24/09 My computer stopped working properly. I called Best Buy and they told me to bring it right in. They then said they had to run a diagnostic on it. It took them 9 days to accomplish this task. Then they called me and advised me that my computer had a virus. Um, ok... I have Kaspersky, how did it get a virus. Well we dont know stated the GEEK SQUAD Agent. I asked myself what was wrong with this picture... read full review »