RULES to the AT&T Wireless Consumer*** 1.Dont call in to customer service yelling! 2.Always check you rollover balance! 3.Look at the bill before you cal in assuming you have been over charged! 4.Dont KILL THE MESSANGER!!! 5.Dont Lie!! Things happen, we really do understand. We and consumers also. 6.Dont claim you shold have a wireless phone insurance. (If you didnt ask for it and you havene been paying for it then you dont have it. This goes back to rule 5 because if there was something on the bill you were paying for and... read full review »