Like many of the complaints in this forum, I, too purchased a brand-new dv6000se Media Center Edition from Best Buy (with their two-year service plan) about a month after it was released (according to the sales person). I am VERY particular about maintaining my computers, as I know how finicky they can be. I have CCleaner (ccleaner.com- excellent FREE product) which I run approx 3 times a day (more with extended internet surfing), and disk cleanup, remove non-essential progs, defrag, etc. at least every other day. It worked well for the first... read full review »