Everyone who is concerned: as I read, same situations just a different person. I, too, frustrated with the website, email addresses, and so-called customer service numbers took my own actions after 2 weeks of no response. Listen up! First, I cancelled my own credit card and informed the bank of the website. Second, I, fortunately, was able to read complaints on [email protected]. Third, I called this number (212)300-2856 and was able to talk directly to someone and get a confirmation number. I strongly advise all to repeat good information... read full review »