User EBS Holiday purchased November 2008. Further to my posting on this site I am pleased to report it would appear I have been given my money back by Tropical Grand Vacations. I wrote to them at their address listed within the 4 weeks of purchasing the holiday. I explained my partner did not want to go on this holiday and despite me not receiving any documents (as they promised to arrived between 14-16 days by recorded delivery etc) and trying to contact them many times via telephone to cancel the said holiday, I wished to have... read full review »