I had one year contract paid for $250. They said it was entitled to receive one free tune up with it. I set up the appointment and they said they could not make appointment during the service contract period due to busy scheduling, and they booked me one month after the service contract period was over, and they said it was not problem about it. When they came for the tune-up, they said I had to pay for it, and it was not free any more. They said it was because the appointment was on the date after the service contract period. I explained it... read full review »