I've been reading these reports for almost a year as I've been waiting for my 'loan modification' to come through. After the same run around and re-sending documents that everyone else here has done, I applied for a mortgage with another bank. I was DELIGHTED to be approved at a much better rate with a mortgage company that actually had a 1) Mortgage Department, 2) Customer Service personnel that - Services Customers! and 3) Integrity. Time was of the essence. When the closing company for my new and improved mortgage... read full review »