We bought a book case from Ikea for a kids room. We assembled it halfway & then realized that it will be too big for a small room. We had not even open all the pegs & the screws. Everything was in its original packing. Two day later we went to return it to the store. First it was a two mile long return line. Finally after standing there for 1 hour we got our chance to speak to the customer service rep. He was the rudest person we ever met. His eyes scanned every single shelf for 20 mins & then in the end he pointed to a le... read full review »