A friend of mine just switched over to VOIP (Internet phone service) and she has been very pleased with the quality and customer service of her provider -- SunRocket. I plan to look into switching... here is some information I found about the service: While the phone service from Sunrocket was acceptable to me, my complaint is on their billing practices. My annual service was up for renewal in November. I changed to a different company and cancelled the Sunrocket account in September (Email confirmation received). In September and October, I... read full review »