I just got off the phone with BR cutomer service who refused to help me at all. I was polite and told them I was trying to use a gift card, gave them the gift card # but the card was scratched and I could not read the reference # they wanted. They said they could not help me that I had to go to a store. I stated that I am handicapped and could not get to a store that I had to do all shoppping online & could they please help me - look up the gift card # for the amount - something!! NO, NO NO -I tried to get a supervisor and they refused to... read full review »