USER REVIEWS (Michael Naumann)
SunTrust Bank
I had an auto loan with SunTrust Bank since 2004. In July 2009 I made the 60th payment (the last payment according to the loan agreement for a total of $66, 000). I then start getting calls from SunTrust stating that I still owe $3300! They said I had over 20 late fees and interest on the late fees. Never once in 5 years did SunTrust notify me that a late fee was charged to my account.
I always mailed my payments in and allowed plenty of time for it to reach them. On the account statement that they sent me, the late fee was charged on the... read full review »
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