This collection agency couldn't find the person they were looking for in Northeast Portland, so they looked for someone of the same name in the Portland phone book (a common name, David Robinson) and set a barrage of automated computer phone messages on us. They had no personal info about us other than what was in the phone book so it was not a case of someone perpetrating an identity theft. When I explained to one of their representatives that we were not the right people he said "The calls will continue" and hung up on me. They were representing DirectTV, which was also extremely unresponsive to complaints about wrongful harassment. read full review »