Worst customer service- customer service is all located in the Phillipines and they DO NOTHING. I have been trying to get a refund of $63.78 for about 3 months. I have talked to several of their reps. and their supervisors and still nothing. There is something wrong when this company can not even have their customer service right here in the United States where they can speak and understand English. I am trying to understand their reasoning, and the only thing I can come up with is they want to give the customer a big run-a-round trying to get them to give-up. WE SHOULD NEVER GIVE-UP! Charter needs to be held accountable read full review »