I signed up for 30 day free trial of technical support through TheNerds.net who routed me to Merchant Technical Solutions who offered 30 day money back guarantee of trial technical support. I had to wait for Member # sent from Merchant Technical Solutions and I got # 004991417 and when I tried to log in was asked for that number then was told that number already registered and asked to call tech support who said I had to purchase "minutes" before I could get any tech support and told me to call back to Member services I talked to... read full review »