I'm not alone! I''ve rented DVD's from HV for years with no problems whatsoever until now. I returned two DVDs, early (meaning before the due date) in their outdoor metal bin. Then I get a post card stating that one DVD was not returned. I immediatelly called the Severna Park store and informed them that they made a mistake, and the HV employee said their system never makes mistakes. I then called the HV 800 customer service number, and after waiting almost 30 minutes on hold, I informed them of my problem and that the DVD... read full review »