Monday August 2009 I had a towing service tow my 2004 Optima to the Butler Kia Service Center in Medford Oregon for what I had suspected could be a tranmission or clutch problem. I called ahead and spoke with Adam in the service department to see if I needed to come in with the tow truck driver and he said that would not be necessary. Because I had not heard from the service department at approximately 1:30 PM I called to check on the status of my car. At this time Adam in the service department told me that my car was going through diagnostic... read full review »